Frequently Asked Questions
Everything you need to know about our evaluation process and services.
What types of items do you evaluate?
We evaluate precious metal items including gold, silver, and platinum. This commonly includes jewelry, coins, bullion, and select heirloom items. Evaluations are performed in person only.
Do you buy gold and precious metals?
Yes. We are a California-licensed secondhand dealer and purchase precious metals in person following an evaluation. No buying or selling takes place online.
Can I get an online quote or price estimate?
No. We do not provide online quotes, instant offers, or price estimates. Precious metal values depend on multiple factors that must be assessed in person.
How does the evaluation process work?
You schedule an appointment, and we meet in person at the agreed location. Items are examined and evaluated on-site. If a purchase offer is made, you are under no obligation to accept it.
Is there any obligation to sell my items?
No. An evaluation does not obligate you to sell. You are free to decline any offer with no pressure.
Where do evaluations take place?
Evaluations are conducted in person at a mutually agreed location. Details are confirmed when scheduling the appointment.
Are you licensed?
Yes. We are licensed in California as a secondhand dealer, which authorizes the in-person purchase of precious metals.
Do you authenticate or certify items?
No. We do not provide formal authentication, grading, or certification. Evaluations are for purchase consideration only and do not constitute an appraisal.
Do you buy coins and bullion?
Yes, we evaluate and may purchase coins and bullion containing precious metals. Final determination is made in person based on condition, metal content, and other relevant factors.
Are coins evaluated for collectible value as well as metal content?
Yes. Coin evaluations account for both precious metal content and numismatic (collectible) value. Rarity, mintage, condition, and historical significance are all considered alongside current metal market value.
Are antique metal items evaluated for collectible value as well as metal content?
Yes. Antique evaluations account for both precious metal content and collectible value. Age, craftsmanship, maker's marks, provenance, and historical significance are all considered alongside current metal market value.
How are values determined?
Prices are based on current market conditions, metal content, and item-specific characteristics assessed during the in-person evaluation. Prices may fluctuate with market changes.
Do you collect personal information through the website?
No personal information is required to browse the website. Contact occurs via phone or email. Limited technical data may be collected through standard website analytics.
Do you share or sell personal information?
No. We do not sell or share personal information.
Are evaluations confidential?
Yes. Evaluations are handled discreetly and professionally.
What areas do you serve?
We serve clients in Palm Springs, San Diego, and Orange County, California. Service areas may vary depending on scheduling.
How do I schedule an evaluation?
You can schedule an evaluation by contacting us by phone or email using the information provided on the website.
How Will I Get Paid?
If after evaluation you are interested in selling, the evaluator may choose to transfer funds via Zelle, Venmo, check, cashier's check or cash. Note: Cash transfer amount is limited; it will be handled on a case by case basis.